About Us

About Us

QCI Healthcare is family-owned and also family-centered: our team, employees and clients are considered part of one big family. We would like to build a lasting relationship with you, and your opinion matters. Working for an agency gives you the freedom and flexibility that you choose.Trust in us. Our principals have a strong health care background and over 30 years of experience. We are going to place you in facilities that can best utilize your skills. If you aren't satisfied with the different facilities that you are placed in, please talk to us. We'll find the right fit for you while we also find the best fit for the facility.

Christian Vera, Chief Executive Officer

Christian Vera began his medical career as a respiratory therapist and is now owner and CEO of QCI Healthcare. Nationally recognized as a leader in quality health care staffing, Mr. Vera has applied his first-hand knowledge of nursing to meeting the dynamic staffing needs of clinics and hospitals.

Ken Jewett, Chief Operations Officer

Kenneth D. Jewett is a graduate of Grand Valley State University and Regents Park College of London; he received his degree in Finance and International Business. Ken started his career in the Hospitality and Tourism industry holding numerous roles and ultimately accepting a General Management position in Grand Rapids, Michigan. After more than ten years in the industry Ken accepted his position at QCI Healthcare as the Sales and Marketing Manager in February of 2007.

During his time at QCI, Kenneth has proved to be a valuable asset with his continued growth initiatives and strategic business negotiations. He is now QCI's Chief Operations Officer and holds myriad responsibilities including state and nationwide contracts, operational procedures, Vendor Management Services/Managed Service Providers management, corporate financing strategies and policies, and acquisitions and mergers. Ken truly is a jack of all trades and brings a hugely diverse set of assets to QCI.

Building relationships through consistency, quality of product and customer service is important to Ken. These requisites are regularly expressed in Ken's daily work, pairing his dedication and drive to succeed. Ken's contribution and skill set without a doubt sets QCI Healthcare up for long term success.

Philip Marsh R.N., B.S.N., Chief Nursing Officer

Philip received his B.S.N. from the University of Detroit Mercy in 2006. He began his nursing career in 1999 working as a C.E.N.A., on an Oncology unit. He transitioned to a Medical/Renal unit as a R.N. extern, and subsequently as an intern. He transferred to the I.C.U in 2008 and was approached by management in 2009, to become a Rapid Response R.N.

After many years of working for QCI, on a per diem basis, the owners approached him to become their C.N.O. In this role Phil still works facility shifts and is the "go-to" with any clinical questions or concerns that arise.

Philip has many interests outside of the healthcare profession. He loves spending time with his family (wife, daughter, and 2 dogs), and neighbors. He is a die-hard Detroit fan and attends Tigers, Pistons, and U of M football games. Going to the beach in the summer is also a must. Growing up in Grand Rapids, has afforded him the luxury of having a "Great" lake nearby to enjoy.

Josh Aldrich, Vendor Manager / Head Recruiter and Home Care Case Manager

Joshua R. Aldrich received his degree in Electronics Engineering in 1997 from ITT Technical Institute of Grand Rapids MI. He then went on to acquire experience in fields such as finance and real estate as well as the hospitality and food industry, before joining the QCI team in November of 2010. While working in finance, Josh was successfully employed as a mortgage originator, which led to him being a self-employed real estate appraiser for three years. He then accepted a position in the restaurant industry, where he was a General Manager for 2 years before he went on to work for QCI. As a Vendor Manager at QCI, Josh fulfills the clinical staffing needs of hospitals, nursing homes and clinics throughout the United States. Josh recruits nationally for experienced nurses to fill the staffing needs of clinical vendors through QCI Healthcare. Josh also manages home care cases within QCI and oversees day to day operations along with scheduling. All of these things make Josh a vital and valuable member of the QCI team.

Amber Yates, Office Manager / Flu & Wellness Director, Recruiter

Amber Yates officially joined the team in August 2015. Throughout the years she has been involved in many different roles; from scheduling and recruiting for local per diem clients, staffing flu clinics and travel nurse contracts nationwide, to managing the regional offices and recruiting teams. Some of the most fulfilling parts for Amber is to build and maintain relationships with clients and employees, both existing and new. She thrives in this environment, as every day there are new obstacles and challenges to conquer. Being able to be part of such a great team here at QCI is just the cherry on top.
When she is not working, she enjoys running and spending time with family and friends. She loves being outdoors and spends most of her summers camping or at the beach. Aside from her husband, her second love is the Green Bay Packers. She lives for football season and makes sure to never miss a game.

Angela Long, Recruiter

As part of QCI Healthcare's Recruitment team, Angela Long gets to know her prospective employees as well as builds relationships with her clients. This helps her with placing the right employees with the right clients. It is important to her that QCI Healthcare is recognized to be the best healthcare provider in West Michigan, and that all begins with dedicated team members. Her role of Staffing Coordinator/Recruiter allows her to play a major part in ensuring that client's as well as employee's needs are being met on a daily basis.

When Angela is not working , motorcycles are a passion she shares with her fiancée and when time allows she hits the road on her Suzuki GSXR 600. Angela is the proud mother of her son and after several years of having an empty nest, the house is once again filled with pitter patter of little feet as Angela recently welcomed her 23 month old great niece into her household, and is thankful to be allowed the blessing of raising her!

Joe Sobczak, Recruiter


Michael Collins, Recruiter

Michael Collins works as a recruiter in our Detroit office and is a graduate of Marygrove College where he earned a Bachelor of Arts in Business Administration. Mr. Collins has been successful building personal relationships as a recruiter, and excels in full cycle recruiting, employee retention, on-boarding, team building, and account management. In his spare time, Mr. Collins enjoys attending church, playing golf, bicycle riding and playing poker with friends.

Linda Playter, Staffing Coordinator

Linda Playter began working at the bank where she became a Head Teller. With 25 years of experience in the banking industry, she did all of the scheduling for tellers for days off, sick days, lunch hours, and doctors appointments. In 2000, Linda decided to switch fields and work at QCI, where her tasks include daily scheduling, employee relations with CENAs and nurses, interviewing/hiring process, employee files, write ups with QCI staff in different facilities, any procedures that need to be addressed or implemented, and to make sure all facility needs are covered.

Linda Doyle, Staffing Coordinator

Linda Doyle served in the Navy where she acquired her nursing license. She worked as an agency nurse for years here in the Grand Rapids area. Linda started working for QCI as the on-call person in 2007. Now she is a staffing coordinator in the office full time. Her tasks include building relationships with the facilities and with our staff. She fills contracts and covers facility needs with nurses and CNA's.

Lana-Rae Frieber, Payroll Administrator / Bookkeeper


Amber Hornecker, Human Resource Administrator / Assistant Bookkeeper

Amber Hornecker is a graduate of our local Davenport University; she received her bachelors of business administration with a specialty in Human resource management. Amber worked in a variety of different environments during her time at college. Many of these positions included managing paperwork, and administration efforts. During her final year at Davenport she found her way to QCI through an internship in 2016, and upon completion of her schooling, she accepted a full-time position with QCI as the HR admin. During her time at QCI, Amber has proven to be a dedicated employee who is constantly aspiring to learn more. Her aspiration to gain more knowledge about the company and our practices have allowed her to make steps to improving practices within the business on a day to day level.

Trent Pontius , Assistant Bookkeeper

Trent Pontious is a graduate of Alma College where he received a Bachelor of Business Administration degree and also played on the collegiate tennis team. Trent has worked many different positions at QCI Healthcare from scheduler/recruiter to assistant to the homecare case manager, and has finally settled in as an assistant bookkeeper. Trent has developed a well-rounded work experience while working for QCI Healthcare and is a great asset to have on our team.

In his free time, Trent enjoys playing many different sports such as tennis, pickleball, and golf. In addition to sports, Trent also has a strong passion for technology - from fixing phones, to building computers, to playing video games, anything in the tech industry is of interest to him.

Madonna Hause (photo coming soon)

Madonna has 14 years of experience in direct patient care caring for patients with dementia, TBI, Wound Care, and elderly behaviors/ADL's. For the last 4 years of her career she has entered into staff management and supervision where she is responsible for hiring, training, and scheduling healthcare staff. She was awarded the Hallmark of Caring Award with her previous employer in June 2019. This award is given to the most recognized staff based on performance, compassion, care and commitment to service within the facility.

Madonna is a mom to 4 awesome children and a Grammie to 5 grandsons. She is a people person who enjoys cooking, baking and the outdoors! Hunting, fishing, or boating is the best along with grilling with family and friends. "Kindness comes first and family is most important. Enjoying life to the fullest, that is what it is all about!"